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We hope that your experience with is as effortless and fun as possible.

Here's the top FAQs 🔝


📦Where is my order?

You can track your order here with your shipping code. Also, we made this special shipping guide to explain how our shipping works.

🚚What is my tracking number?

Tracking will be available in 3-5 days after your order. Please, reach out to us if you haven’t received yours after 6 days by contacting support.

😃Amendments and Cancellations

If you need to makes changes to your order you will need to contact us within 24hrs of placing the order!

We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number

- You must contact us  within 24 hours.

- We cannot cancel your order once it has already been shipped.
- You can view our full refund policy here.

💔My Item Arrived Damaged

We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.

If this happens to you, please reach out with:
- Your order number.
- A picture of the damaged product.
Once received, we'll be happy to send out another free of charge!

📞👩‍💼Contact us

If you need deeper support, get in touch with us. Contact us here and we'll get back to you within less than 24 hours.


If you need a more in-depth FAQs, you can find a complete version here.