We hope that your experience with ShoppingPriority.com is as effortless and fun as possible.
Here's the top FAQs 🔝
📦Where is my order?
You can track your order here
with your shipping code. Also, we made this special shipping guide
to explain how our shipping works.
🚚What is my tracking number?
Tracking will be available in 3-5 days after your order. Please, reach out to us if you haven’t received yours after 6 days by contacting support
😃Amendments and Cancellations
If you need to makes changes to your order you will need to contact us within 24hrs of placing the order!
We Can Change:
- Your delivery details
- Your name
- Your email
- Your phone number
- You must contact us within 24 hours.
- We cannot cancel your order once it has already been shipped.
- You can view our full refund policy here.
💔My Item Arrived Damaged
We do ship every item with extra padding. Despite this, our customers report that around 1 in 1000 products arrives damaged due to mail service mistreatment.
If this happens to you, please reach out with: - Your order number. - A picture of the damaged product.
Once received, we'll be happy to send out another free of charge!
If you need deeper support, get in touch with us. Contact us here and we'll get back to you within less than 24 hours.
If you need a more in-depth FAQs, you can find a complete version here.